The most important consumer and market selective information can be categorized into the following subgroups: ratings, customer satisfaction data, demographics (gender, age and income), and attitudinal clusters. The data from TFC is compared to its ii nearest competitors: excogitate Today by lifespan and mien Tonight by CNN. Ratings Exhibit 1 shows that TFC, Fashion today and Fashion tonight have rating happen of 1.0, 3.0 and 4.0 respectively. Given the total number of TV households of 110mln, this corresponds to an average viewership of 1.1mln for TFC, 3.3mln for substance and 4.4mln for CNN. Since the competitors have entered the market after TFC, such significant differences in rating are quite worrying, just explainable; two lifetime and CNN invested in market segmentation and tar nabing. life sentence was cogitate on younger females, whereas CNN was appealing to the male audience. This allowed the two impart not to stand in each separates way, but pose high ad vert revenues and customer satisfaction piles by fully exploiting their niche. The Fashion Channel on the other touch was trying to reach the broadest audience possible, and specifically did not enforce any targeting or segmentation into their marketing programs.
cod to red competition, they will have to change this strategy in localize to survive in the market and raise their revenues. node satisfaction Data Data collected from a name survey with 800 US cable households concluded that TFC is scoring earlier poorly compared to their rivals. In consumer interest in viewing, the scores were 3.8 for TFC, 4.3 for CNN and 4.5 from Lif etime, on a cuticle of 1-5. This suggests t! hat customers have more(prenominal) interest in the other channels, which is perceivable as there are more tailored to the need of specific consumers. Awareness scores had little variation, with TFC scoring 4.1, CNN 4.1, and Lifetime 4.4. The factor would require least attention, as raising sensation is done by means of straightforward promotion. The most...If you want to get a full essay, order it on our website: BestEssayCheap.com
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