Chapter 6 Motivation Case Assignment Essay Example | Topics and Well Written Essays - 500 words

Chapter 6 Motivation Case Assignment - Essay Example As indicated in Figure 6.7, it could be assumed that both the boss and Joe agree that his performance needs to be improved; therefore, in analyzing his situation, his problem actually stemmed from inadequate subordinate motivation (rather than inadequate subordinate ability). Case facts revealed that he has previously exhibited good performance, he was reported to have worked hard, have consistently produced high quality results, have manifested volunteering for special projects, made suggestions for improvement, and even demonstrated in-depth practical knowledge of the architecture and construction business (Whetten and Cameron 363). Therefore, analyzing further, the lack of motivation was apparently the result of rewards not being linked to performance and not being fairly distributed (Whetten and Cameron 362). From the complaints he expressed through an officemate, it was evident that his performance and efforts were not duly recognized, acknowledged and rewarded. 3) Based on your conclusions in question # 2, how could you use the nine steps and three strategies - reprimand, redirect, reinforce (Table 6.5 page 341-342) to reshape Joe’s behavior? Using the nine steps and three strategies therefore to reshape Joe’s behavior would require management to do the following: Reprimand would necessitate confronting Joe to specifically identify his inappropriate behavior; point out the impact to others; and determine the causes of his low performance and suggestions to remedy this. Redirect would mean accurately stating to Joe the expected behavior, standards and goals to be achieved within a defined schedule; determine from him if he would comply; and be supportive by praising his previous level of performance and telling him that he could achieve these and even excel, if needed. Reinforce guidelines would require management to design appropriate rewards and sanctions; and to regularly monitor the